Taking the Technicalities out of Technology
Your All-in-One
Technology Partner
We help businesses across industries get the most out of technology through comprehensive managed services, cybersecurity, and innovative solutions that drive growth.
Cybersecurity
Advanced threat protection and compliance solutions
Managed IT
Proactive monitoring and maintenance
Phone Systems
Modern VoIP and communication solutions
24/7 Support
Always here when you need us
Comprehensive Solutions
All Your Technology Needs,
One Trusted Partner
From cybersecurity to structured cabling, we provide integrated solutions that work together seamlessly to drive your business forward.
Need a Custom Solution?
We design integrated technology solutions tailored to your specific industry and business needs.
Industry Expertise
Tailored Solutions for
Every Industry
We understand that every industry has unique challenges. Our specialized approach ensures you get solutions designed specifically for your sector’s requirements.
Small Business
Cost-effective IT solutions that grow with your business, from basic support to comprehensive managed services.
KEY CHALLENGES
Limited IT budget
Need for scalable solutions
OUR SOLUTIONS
Managed IT packages
Cloud migration
Healthcare
Comprehensive solutions ensuring patient data security while improving operational efficiency.
Requiring Immediate Services
Patient Data Protection
OUR SOLUTIONS
Available 24/7/365
Secure Communication
Education
Technology solutions for K-12 schools and universities, supporting learning and administrative needs.
KEY CHALLENGES
Limited IT budget
Access Control & Physical Security
OUR SOLUTIONS
Managed IT packages
Solutions for both needs
Enterprise
Enterprise-grade solutions for large organizations requiring robust security, compliance, and scalability.
KEY CHALLENGES
Complex IT infrastructure
Regulatory compliance
OUR SOLUTIONS
Enterprise security
Multi-site management
Auto Dealerships
Specialized solutions for automotive dealers including DMS integration and customer experience systems.
KEY CHALLENGES
FTC safeguards
Customer data management
OUR SOLUTIONS
FTC Compliance
Digital signage
Municipalities
Secure, compliant solutions for government agencies and municipal organizations.
KEY CHALLENGES
Cybersecurity threats
Public data protection
OUR SOLUTIONS
SJIS certified
Cloud migration
Non-Profit
Affordable technology solutions designed to maximize impact while minimizing costs for non-profit organizations.
KEY CHALLENGES
Tight budgets
Donor security
OUR SOLUTIONS
Cost-effective packages
Cloud collaboration
Financial Services
High-security solutions for banks, credit unions, and financial institutions with strict compliance requirements.
KEY CHALLENGES
Financial regulations
Customer data protection
OUR SOLUTIONS
Compliance Solutions
Cloud migration
Proven Success Across Industries
Our industry-specific expertise delivers measurable results for businesses of all sizes.
Industry Expertise
Always Here When You
Need Us Most
Our comprehensive technical support ensures your business never skips a beat. From helpdesk to on-site service, we provide the expertise and availability your business deserves.
Comprehensive Support Solutions
Help Desk
Our experienced technicians provide immediate assistance for all your IT issues via phone, email, or chat.
- Multi-channel Support
- Issue Escalation
- Issue Escalation
- Knowledge Base Access
Remote Support
Our experienced technicians provide immediate assistance for all your IT issues via phone, email, or chat.
- Multi-channel Support
- Issue Escalation
- Issue Escalation
- Knowledge Base Access
On-Site Support
When remote support isn't enough, our local teams provide hands-on technical assistance.
- Same-Day Service
- Physical Repairs
- Hardware Instalation
- Emergency Response
Proactive Monitoring
We monitor your systems 24/7 to identify and resolve issues before they impact your business operations.
- Real-time Monitoring
- Preventative Maintenance
- Automated Alerts
- Performance Optimization
24/7
Available
Support Performance Metrics
15 Minutes
Average Response Time
Industry-leading response times for critical issues85%
First Call Resolution
Most issues resolved on the first contact99.9%
Uptime Guarantee
Ensuring your systems are always running4 Ways
Support Channels
Phone, email, chat, and remote accessTiered Support Structure
Level 1
Immediate Support
Basic troubleshooting, password resets, software assistanceLevel 2
Advanced Technical
Complex system issues, network problems, hardware diagnostics, on-site visits.Level 3
Expert Engineering
Infrastructure design, security incidents, critical escalationsEmergency IT Support - 24/7/365
Critical system down? Server crashed? Network compromised? Our emergency response team is ready to help from all our Texas locations.
San Antonio
(210) 870-1944
Austin
(512) 234-4500
Rio Grande Valley
(956) 364-9915
Experience Premium Tech Support
Don’t let technical issues slow down your business. Get enterprise-level support with a local touch.
Industry Expertise
Trusted by Leaders Across
Every Industry
Don’t just take our word for it. Hear from the business leaders who have transformed their operations with Barcom Technology Solutions.
Trusted by 500+ Businesses
Join the growing number of organizations that trust Barcom with their technology needs
Industry Expertise
Trusted by Leaders Across
Every Industry
Don’t just take our word for it. Hear from the business leaders who have transformed their operations with Barcom Technology Solutions.
Comprehensive Support Solutions
Get in Touch
Whether you need immediate support or want to discuss a comprehensive technology strategy, we’re here to help. Our team of experts is ready to provide solutions that drive your business forward.
Our Texas Offices
San Antonio - Headquarters
10443 Gulfdale St, Suite 101
San Antonio, TX 78216
- (210) 930-6960
- (210) 870-1944
Austin Office
Austin, TX 78752
- (512) 234-4500
Rio Grande Valley
Serving Laredo & South Texas
- (956) 364-9915
Email Support
- General inquiries: [email protected]
Service Hours
Monday - Friday: 8 AM - 6 PM
Emergency Support: 24/7/365
- Response within 15 minutes for emergencies
Free Technology Assessment
Tell us about your needs and we’ll provide a customized solution proposal.
